Showing posts with label Epson. Show all posts
Showing posts with label Epson. Show all posts

Thursday, February 15, 2018

Tips to Identify Your Projector Lamp

There are thousands of different projector lamps. If you don't believe me, look at our Website in the Epson Section, as an example.  Epson alone has around 100 different lamps. Last count we had about 3100 unique items with close to 20,000 associated Model numbers. That is a lot of info.

Occasionally we get a call or email asking for a lamp but the customer is not sure of the brand or model.  When you are not the one replacing the lamp and you have to buy the lamp, it can be stressful and difficult without that info.

There are a few tips that I can share that will help. 

First and foremost ask your tech / installer for as much info as possible.  The ideal info is the model number off the projector.  All projectors have a data plate.  Its the sticker or metal plate that has all of the units pertinent info such as the model, serial number, power rating and any certifications.  That plate is usually located on the underside of a projector.  The underside if its sitting on a table. When that is the case, getting that info is easy.

Now say the projector is mounted 30 feet in the air, and you have to rent a lift to get the old lamp out?

The data plate might be blocked by the mount.  It may also have faded from years of sunlight on the sticker.  What can you do?

We have a lot of info at our fingertips.  While we prefer the proper info such as the model number or lamp number, we can usually identify a lamp pretty precisely.

What I am going to teach you is a last ditch option.  After you have exhausted all other options see how this goes.

I'll start with the useless info.  All housings have numbers on them.  Sometimes they mean things.  Many times they don't.

Most lamps will list the type of plastic they are made from. This is one of two types.  PPS and LCP.

PPS is Polyphenylene Sulfide. Its a higher temp thermoplastic that usually has some glass fiber re-enforcing.  Commonly listed as PPS-GF40 (Polyphenylene Sulfide Glass fiber 40%).  You can visually tell by the look of the plastic.  It will be glossy and hard.

The other kind of plastic used is LCP (liquid Crystal Polymer).  It is no better or worse.  I can only speculate on why one would be used over another as they compare almost the same with only negligible differences.

If you see PPS-GF40/GF30 or LCP-GF40, you can ignore those numbers.  They are only useful to the plastic recycling center.

There may also be a 2 digit number. That is usually a mold ID.  When the lamp housing was molded it was done so in a mold that had a number in it. That is for quality tracking.  Also not much help for finding your mystery lamp.

There may be other random letters and numbers. Most of them will be useless.

Here is what you WANT to look for.

Flip the lamp over and look at the back of your bulb.  Most lamps will have markings on the bulb unless its a cheap knock off.  You know how I feel about those.

That bulb will have some numbers.  Those will be helpful. They may not ID the lamp entirely but it will narrow it down immensely.

Refer to this chart:

Ushio:  Look for NSHxxxY(x= numbers, y= letter suffix)  or NSHAxxxY.  NSH refers to a DC (direct current bulb) and should have at least one wire physically attached. NSHA is for AC(alternating current bulb) and will have 2-3 terminals that can have a connector attached via screws. Many Ushio bulbs are purpose made for a specific manufacturer.  For instance, NSH200EDC is a 200W DC lamp made for Eiki with 3 terminals instead of 2.

Philips:  The first number on the sticker is the part number.  In this image the 636 is the part #.  The 90 indicates that this is an aftermarket bulb for Original Inside lamps.
UHP Philips Bulb
We can match that info to a handful of lamps.

Osram:  There will be a sticker on the reflector or text on the read of the ceramic. You are looking for the "PVIP" data.  It will say P-VIP xxx(x= wattage) then the arc gap(1.0 or 0.9 or 0.8) which is the spacing in millimeters inside the arc-tube.  Then the reflector size which will be a P (for parabolic) or E( for elliptical) and a number.

Phoenix: This is the most difficult but fortunately its also rare.  There will be a short number such as SHPxx on an OEM.  The aftermarket lamps are harder.  They use a 3 character listing such as GX4 or SX5.  They have the wires permanently attached and usually are in older lamps.  Even so, if we know you need a lamp with a Phoenix bulb it will still eliminate a lot of variables.


Knowing the brand of the projector will then get us even closer if not to the exact model.

Lastly take a picture for us.  We look at lamps all day long. Whether in our Quality Control Department or by our warehouse staff, some of us can ID a lamp by just seeing it.

Set the lamp on a nice clear background.  White table or solid lighter colored surface.  Put a piece of paper under it if you aren't sure.  Then take a picture looking straight down. Make sure to get the connector in the shot.  Then take another from the bottom with the lamp flipped over.

Refer to the image below. The first two pictures show a POA-LMP94 from a PLV-Z4 /PLV-Z5.  The third picture is the same lamp but while its a 'nice' picture, its not recognizable as easily.

Ideally of course, get the model number.  Even if you have what you believe is the proper Lamp ID , use the Model number.  It is the best way to guarantee you are sent exactly what you need and nothing less.

We can ID most lamps the same day as our staff is highly trained and well versed in finding the lamp you need. Contact us Monday through Friday 9am to 5pm via phone or Chat or anytime at and we will reply the following business day.

Monday, February 5, 2018

Congratulations to the Philadelphia Eagles..and your Projector!

Congratulations to the 2018 Super Bowl winners, the Philadelphia Eagles! 
2018 Super Bowl Champs Eagles

Being a company based out of the Philadelphia area, we have a lot of Eagles fans who work here.

While New England played hard, it was nice to see the Eagles play a little harder.  The same can be said for your video projector.  Each projector is an engineering marvel that balances cost with function.

Think of your lamp like the Quarterback.  The lamps job is to pass light through the optics to the end-zone/screen.  Your lamp is constantly at odds with elements looking to make it fail.

Heat and dust are working hard to chip away at your lamp life, but the supporting members of your projector team work to protect it. The cooling fans are the Lamp's Guards, while the filter is the Lamp's Fullback. The rest of the team has its own purposes to ensure long life and clear pictures of your projector.

With the Football Season over for now, its a great time to start planning for next season.  4K projectors are becoming more reasonably priced and their lamps are some of the brightest to be made yet for the price range.

You can use the next few months to decide the best course of action to install your new projector or put your old projector into "pre season training" by making sure its been cleaned and replacing your lamp if its nearing the end of its life or starting to look dim. Its better to change your lamp before it fails.  You can save the old one as a back up and return the unit to its original brightness.

If you are looking to upgrade a good example is the BenQ HT2550 projector.

BenQ HT2550 Projector 4K
This is a true 4K (3840x2160)model rather than an enhanced 1080p (1920 x 1080)Projector like the Home Cinema 4000 .  The BenQ HT2550 retails for around $1,500.  Unlike the Sim2 Crystal 4 UHD which is 10x the price.

The BenQ projector has almost the same specs as the Sim2.  While Sim2 is a fantastic brand, it is not the most affordable and is not an entry level of average consumer level unit.
Sim2 UHD $15,000

Pureland Supply offers a lamp for each of these unit.  You can search for this BenQ or your model BenQ via our Manufacturers page.  It lists every model and lamp for you to browse through, or you can use the search function to find your specific model or lamp number.

Of course if you are unable to find the model you are looking for or have any questions at all, our team at PurelandSupply is ready to help you with any of your projector lamp questions.

Give us a chance to support your projector for the rest of 2018. Contact us at 1-800-664-6671 via Phone or Online Chat Monday-Friday 9am to 5pm Est. We can also be contacted via email 24/7 at  

PurelandSupply Logo


Friday, January 5, 2018

6 Steps to Change Your Projector Lamp

Here are 6 Basic Steps for Lamp Replacement. 

You should always refer to the owners manual for the proper specific steps but if you have a pretty basic Projector or Rear Projection TV, these steps should get you back up and running.

    1. Preparing the Projector to Be Opened
Before attempting to open the projector, users should turn off and unplug the device. They should also allow the device to cool down. It could take anywhere from 30 to 45 minutes for the projector to cool down completely. Then remove any dust on the outside casing with a soft, dry, and clean cloth. This will ensure that dust does not enter into the machine and get onto the vulnerable interior parts.

2. Remove Lamp Access Door
Some projectors may have covers that come off completely while other models just have a smaller compartment door that gives users access to the lamp housing unit. Projector owners can determine what kind of opening they have by looking at the projector and consulting the manual. 
No matter what the cover or the compartment door must be opened.  You will most likely need a screwdriver to remove the screws that keep the cover or door closed. Once the screws have been removed, you can carefully remove the panel or door. You should also take the time to unscrew any screws that may be keeping the housing unit of the lamp in place before attempting to remove it.

3. Taking Out the Old Projector Lamp 
This is a step that users must take care to complete properly. Doing otherwise may cause the old projector lamp to burst, which is dangerous for both the projector and the user. Because projector Bulbs inside the lamps are very fragile.  They can burst after starting because they have come into contact with the natural oils that are present on fingers.  this causes the glass of the bulb to expand at different rates when it heats.  For this reason you should always use the handle on the lamp to pull it out.  As an example the Christie 003-120507-01 
lamp has two points on the bottom to grab the lamp for removal.

4. Putting In the New Lamp
Once the old lamp is removed, the user can then place the new lamp housing unit inside of the Projector/TV. Users should make sure to slide the housing unit fully into the projector, with the new lamp in the same position that the old one was in. Certain projectors may require that power cables be reconnected to the new lamp. If this is the case, users should follow the manuals for specific instructions on how to do this.

5. Getting the Projector Ready to Run Again
   When the switch has been made, you can screw the new lamp housing unit into place and then re-attach the lamp access panel. Be sure to not over-tighten the screws.  At this point, the users can reconnect the projector to the electrical outlet and turn on the project to see if the new lamp works. If the projector still does not work after the lamp replacement has been made, there may be a larger issue that is causing the problem. In this case, users should seek the help of professionals specializing in projector repair in order to determine the right course of action.

6. Resetting the Lamp timer
If the projector is working properly, then the user will need to reset the lamp counter so that it can begin tracking time for the new lamp that has just been installed. Some projectors might reset lamp counters automatically, but for those that do not, users may need to do this manually through the projector menu. After completing all of these steps, the projector should be ready to provide hours and hours of entertainment once again.

If at any point you are uncomfortable or unable to perform these steps, please do not hesitate to contact our world class customer service department for assistance.  We have one of if not the best trained representatives to help you with your problems.

We can be reaching by calling our office at 1-800-664-6671. You can also email us at 

Thursday, January 4, 2018

5 Tips on How to Maintain your Video Projector

  Projectors are fragile, expensive pieces of equipment that can perform for years if treated properly. Performing routine maintenance to the various parts of your projector (i.e. the filters, lamp, etc) will help to ensure that you are creating the best environment for your projector to operate. There are certain precautions you can take when using your projector on a regular basis that will improve your the lifespan and protect your investment.

1. ARM (Always Read the Manual)

   Yes, the manual.  That plastic bag with the paper booklet that you toss in the drawer after pulling the remote batteries out of the bag. That manual is the best resource you have at your fingertips.  Every projector being sold today will have an operating manual in either hard copy or electronic format. Taking the time to read through the operating manual in detail before using the projector is the best way to begin. It will instruct you on the correct way to operate your projector. Your operating manual can also provide helpful maintenance tips that are just for your projector model, i.e. how to remove your projector’s filter cover. Even if you have experience running projectors, each model has their own unique settings and features that might be different than what you are used to. Familiarizing yourself with how that particular piece of equipment works will allow you to tell when something is wrong, and maybe advise on how to take preventative measures to stop things from going wrong in the first place.  

2. Choose your Projector Location Wisely.

   There is more to positioning your projector than just finding out where the image will look the best. Its imperative to leave at least 6-12 inches of space around the unit to allow for proper heat ventilation. Without proper ventilation the heat that builds up in your projector cannot escape, which can cause damage to the projector’s internal parts and drastically shorten your lamp life.

Know the temperature your projector operates at. If you think the unit produces a lot of heat, it would be best to avoid placing the projector directly in the path of sunlight or directly next to a heat source(heating vent, wood stove etc). If you have the projector mounted on the ceiling check to make sure that the projector is not directly next to an outgoing vent. The last thing you want is more heat around the projector than it is already producing itself.
It’s also a good idea to not use the projector in smoke filled rooms. This can increase the chance of damaging the projector optics. Smoke will build up on the internal lenses.  That causes the image to dim and in some cases it can cause the lenses inside to fail.

Keeping your projector’s environment as dust and dirt free as possible will help as well. Electronics attract more dust than other objects due to the static electricity they create while in use. Dust causes problems for the projector’s filters, and other components if the dust particles get further into the projector.  Routinely clean the air vents if you can. Clean projectors are cool and happy projectors.

3. Storing your Projector  

   Hopefully you use it regularly but for people who use them for presentations primary, this tip is for you.  
Projectors have many parts that need precise alignment to function correctly. Improper transportation or storage of the projector may cause adverse affects for the performance of the projector. The following are a few guidelines for storing your projector:
  • Allow the projector to completely cool down before moving it.
  • Use the original box and packing materials to store the projector if possible. If the original packaging materials are not an option, use a strong box to hold the projector securely and at least 2 inches of a soft material (i.e. cloth, foam, etc) all the way around the projector.
  • Remove the batteries from the remote control.
  • When storing the projector make sure that the storage area will not be subjected to extreme temperatures (hot or cold) that could affect the projector.
  • If you move a projector from one temperature extreme to the other, let it sit for 30minute or so until it rises or lowers to room temperature. This prevents moisture problems.
4. Clean your Projector Filters

Projectors produce large amounts of heat during use, and this heat needs to be vented to keep the projector from overheating. Projectors have fans that push air around the projector’s operating parts to cool them down, but the air contains dust and other particles that need to be filtered before it cools these components. The filters prevent the buildup of dust that, if left unchecked, would actually insulate the projector. This would keep the heat inside the projector unit which could be very damaging to many of the projector’s components like the lamp, LCD panels, or other internal optics.

To ensure that these filters keep performing well, they must be maintained regularly. This is very important since damage to the projector caused by dirty filters may not be covered by the projector warranty.

Generally, it is suggested to clean the filters once every 3-4 months(Now is always a good time),.  Always check the projector’s manual first to see if there is a recommended maintenance cycle for your projector. You should clean or replace your filters whenever you notice an excessive build up of dust on the projector’s fan exhaust vent, or if you have been using the projector on a frequent basis. Most projectors will also have a temperature warning LED. If you notice this warning LED occurring, it may be time to clean your filter.

The two preferred ways to clean the filter are either to use a small vacuum cleaner attachment to pull the dust out from the filter, or to use a can of compressed air to blow the dust away. Washing the filter with a cleaning solution, or soap and water is generally not recommended as the chemicals in them could harm the filter membranes. 

5. Cleaning the Projector's Compartments

  Before you re-install the clean filters or new replacement lamp, make sure to remove all the dust and dirt from the compartments they are housed in. Using the same vacuum cleaner attachment or can of compressed air you used to clean the filters you can remove the excess dust from the compartments as well. It is also time to check the vent fan area for debris buildup. If the fans compartment contains dust and debris it could prevent the fan from operating at the correct speed needed to ventilate the heat that is being produced. 

Occasionally the old lamp will burst leaving bits of quartz glass scattered throughout the projector.  That debris can clog fans, preventing cooling.  I have seen that more often than I expected.
Keeping the fans clear of dust and debris is the best first live of defense against early lamp failure.

These 5 tips will keep your projector working between lamp changes.  When its time for a lamp, give us a call at 1-800-664-6671 or visit out website

Happy New Year from Pureland Supply!

From all of us at Pureland Supply, We wish you a happy and prosperous New Year!

2017 was a fantastic year for Pureland Supply.  We continued to improve our quality and enhance our competitive pricing to ensure maximum value to our customers.  

We plan to make 2018 even better yet.  Keep an eye on our blog and Facebook page for upcoming specials.  We are giving back even more than ever.  2018 is the year for Kindness and Prosperity. 

Until January 15th, we are donating One dollar ($1)for every Facebook Page follow we receive to Children's Hospital of Philadelphia to help fund the Adolescent Initiative program.

This program assists with clinical opportunities, education, and provides a safe family gathering event for young adults in high risk HIV environments.

Join us in kicking off the New Year by helping the children.  You do not have to purchase anything.  Head on over via the link to our Facebook page and click the Follow Button. That's it!

We look forward to sharing more information on Projector Lamp tips, tricks and best practices. 

As always, thank you for using for your Projector Lamp needs as we are 

Your Source For Replacement Projector Lamps

Friday, December 22, 2017

10 Tips to Prolong Lamp Life from Pureland Supply

Projector lamps are most important to your projector. Prolong their life with these tips.

1.  Handle the Projector Lamp with gloves. Oils and deposits from hands and fingers can cause hot spots on face of the Projector Lamp, which may result in premature Lamp failure.  Gloves also insure against any smudges that could get on the glass lenses or the projector or the lamp itself.

2.  Operate your projector in a clean, cool, and well ventilated area. A dust free environment would be ideal.  It may be advantageous to look into a ventilation system or air filtration system in the area that the projector will be operating in.

3.  Keep the projector air filters and air vents clean. Clogged filters/vents will not remove heat effectively. This can cause the projector to overheat with an early lamp failure.  During routine maintenance it is recommended to vacuum any loose debris and dust from the projector.  You can also get a can of sealed air to blast out any small particles and dust from the air vents and filter.

4.  Do not place anything on top of the projector or in front of the intake or exhaust vents. This will cause the projector lamp to overheat and fail. Refer to your manual for safe placement of the projector and the accessories.  The vents should be operating in an unrestricted environment that has strong air circulation.

5.  If the projector is built into a compartment, wall, ceiling, or shelf mount, the minimum distance requirement is usually at least 2 feet.  This allows enough space to dissipate any heat that will build up.  Refer to your owner’s manual for specific recommendations.

6.  When you replace the projector lamp make sure the new housing is seated completely and securely. Pureland Supply continually gets phone calls and inquiries from customers that think they have a defective lamp when in actuality they simply didn’t push the lamp in far enough.  Pay attention to the old lamp. Re-install and remove the old lamp a few times to get familiar with the how it fit into your projector. When you install the new lamp you can seat it firmly but without too much pressure.  Use the screws to tighten the lamp into its final position.

7.  Hot Projector Lamps are fragile. Do not move or shake the projector until the Projector Lamp has completely cooled. Shock and vibration applied to hot projector lamps may cause the lamp to break or shorten its effective lifespan.  It is recommended that after operation you let the lamp cool at least an hour before handling the projector or lamp.

8.  Do not unplug the projector until the Lamp has properly cooled. After the projector has been shut off, the fan will remain on for a period. This is required for proper cooling of the lamp.  If the lamp is not cooled properly it will cause the life of the lamp to be shortened drastically.  This is a critical point where many people unplug their projector during use in order to turn it off.  By doing this the lamp is extremely hot and has no air circulation resulting in damage or shortened life of the lamp.

9.  Do not turn the projector on and off frequently during presentations. Each time the projector is switched on, the inrush of power causes stress on the Projector Lamp as does the thermal cycles (heating cooling). Try to minimize your on/ off cycles by not frequently turning on and off. If you are not using the unit for less than 30minutes, use a screen saver or video mute option that some models offer.

10.   Wait until the fans stop running before attempting to turn a projector back on after use. Forcing the Projector Lamp to start before it is adequately cool will cause a thermal and electrical shock to the bulb causing the life to be shortened.

It is recommended that you have your projector serviced and maintained approximately every 2 years.

Preferably have the projector cleaned for dust buildup seasonally.

Insist on high quality projector lamps with the original manufacturer’s bulb inside (Made by Philips, Ushio, Phoenix, or Osram).  All lamps are available for sale at PurelandSupply

Call or Visit Pureland Supply at 1-800-664-6671 to get additional information on any type of Projector Lamp.

Pureland Supply
210 Gale Lane
Kennett Square PA  19348
Phone: 800-664-6671

Fax: 888-880-8874

Thursday, December 14, 2017

4 Common Mistakes that Projector Owners Must Avoid

Your projector might be a small unassuming device you throw in your laptop bag between presentations. It might also be a venerated piece of gear carefully installed into your Home Theater.  Maybe you are tasked with handling a school districts worth of SmartBoards...

In any of these situations there are 4 common mistakes people make when they own a projector. These mistakes are not only annoying but can also be costly to rectify.

1. Ordering a Cheaper lamp that "looks" OK.  

Sure, that lamp might be under $50 and says it will run in your projector but as I mentioned in an earlier blog, your cost of ownership can be over 4X what it should be if you had purchased an Original Inside lamp.  Check with the company and see what brand bulb is inside.  Your old lamp will have markings on that bulb. Make 100% sure your new lamp is the same as the old one.  The adage of "if it looks too good to be true, it probably is" holds very true here.

2. Replacing the bulb portion only. 

Always buy a full lamp if its available.  This is/has been advertised by many companies over the years. They offer an explanation that you can get away with only replacing the bulb since the bulb is the only part of your lamp that goes bad right?  In most cases this is not true. While the plastic and metal structure of the lamp will handle tens of thousands of hours of heat, the other parts, such as the lamp's lens and wires will not.  On a lamp for a DLP projector, there is a special coating that is applied to the lens. That coating blocks harmful ultraviolet and Infrared light from entering the optic path of your projector. Since that coating has degraded over the years, your 2500 hours lamp housing now is only blocking a percentage of that UV/IR light.  That now un-blocked light is attacking your optics.  It will cause the lenses inside to heat-up and eventually start melting. The more concerning problem is that you are exposing you, your family or coworkers to dangerous invisible UV/IR light over a few dollars.   I will say, there are a handful of projectors who use a built in IR/UV filter that is made to handle repeated bulb replacement. These are few and far between. For a few dollars more you will have the peace of mind knowing you are protecting your investment as well as the safety of yourself and those around you.  This BenQ 5J.05Q01.001 is a good example. The lens on the front shows the coating. This is also a problem for cheap lamps. They use an inexpensive coating that will not work as well. The glass has a 'green' shine to it. If you see that send the lamp back.

3. Resetting the Lamp timer without replacing the lamp.  

This is a bad idea. While you are probably thinking you are putting one over on the manufacturer, you are only putting your projector at risk.  The time limit on your projector lamp is determined by the manufacturer of your projector. They determine this by seeing how long the lamp can run before the light output drops past a certain threshold (varies per model) and/or when the lamp may be getting deformed from heating cycles(on and off).  Once a lamp begins to deform, it has an increased chance of rupturing.  If you lamp ruptures while running, the chances of damaging the projector also increase dramatically. That "replace lamp" warning is the best time to buy a new lamp.  If your old lamp still works, then put it away as a backup. Your new lamp will be much brighter and will ensure longer functional life of your projector.

4. Not cleaning your projector often enough.  

This is by far the most common mistake I see with projectors. A dirty projector is a projector that is unable to cool properly.  That will lead to shortening the life of the lamp and the projector itself.  No matter how clean your house is, there is dust in the air.  That dust is pulled into the projector via the cooling fans. Electricity generates a static charge which causes the dust to stick to components inside. Over time that dust will cover the heatsinks that cool electronics like the DLP chip. That dust will build up on the leading edge of the Lamp cooling fan blades. Once enough blades are coated the fan will no longer push enough air through the lamp.  When your lamp is running at 500F and that air stops flowing, you can expect 700F+ at the lamp. That corresponds to increased heat throughout the projector. The lamp will finally reach the temperature for the Quartz to become soft. Once that happens it’s only a moment before the arc tube in the center of the lamp ruptures. I recommend having your projector opened and cleaned at least once a year.  At the least, take a vacuum cleaner and some canned air (air duster, not Perri-Air) and blow out and dust through the intake/exhaust vents on the side.   In the future I will address cleaning to a more direct degree.

There are other mistakes and suggestions, but these are the top 4 that I see. A few weeks ago, I had the pleasure of cleaning some NEC V260X projectors that had never been cleaned in 7 years.  They had enough dust that I could weigh it.  They also had bad color wheels because of the heat and would sometimes get as much as 200 hours before a new lamp would fail. After cleaning them and replacing the color wheel, the NP18LP lamp I installed will run for its entire expected life.

Tuesday, November 21, 2017

Some Tips for Long Lamp Life Shared from our Facebook Page.

Buy a new Epson V13H010L58 ELP-LP58 Lamp today for your Home Cinema 705D or a new BenQ 5J.J2N05.011 for your BenQ SP840 to have a great picture for the Football game Thursday!

If you follow us on Facebook, you can see our tips on preserving lamp life. You can also read them here. Keep your Panasonic PT-D7700 running well with a new ET-LAD60W

The weather is getting colder, the holidays are fast approaching, and the time to get prepared is now! Make sure your projector is performing at its best by giving it a thorough semi-annual cleaning. Even if the projector is not used frequently this cleaning can still aide in prolonging the life of your projector. Dust build up occurs whether the projector is used routinely or not, and the following check list can help to guide you in the cleaning process.
For a full, detailed maintenance procedure ALWAYS make sure to check your projector manual. When cleaning delicate electronics use short bursts of canned air to dislodge any debris (while taking care to not push the dust into the projector further), and then use a vacuum attachment to pull out any dust blockages.
-> Locate & clean the filters (if equipped)
-> Clean all intake and exhaust vents
->Remove the lamp assembly and clean the lamp compartment
-> Remove dust from the fan located by the lamp compartment
-> Using a soft cloth wipe down the casing and lens of the projector
-> Check the lamp hours in the OSD menu
Time flies in today’s world, so make sure you are ahead of the game. Starting now will give you plenty of time to get everything accomplished, and to order a new lamp if your current one is starting to look dim. Just check for your model number at, and take advantage of our free FedEx ground shipping today!

Tuesday, November 14, 2017

What to Do if Your Lamp Stops Working...

...or if your new lamp does not work read these to see if they can help you.

I installed my lamp and now it won’t turn on. Do I have a defective lamp?

There are a few things to check before contacting customer service that may rectify the situation.
·         Make sure your projector is plugged back in.
·         Is the lamp cover fully secured back into place? The projector will not turn on unless it recognizes this access door is closed.
·         It is always best to unplug the unit when replacing the lamp, so make sure it’s properly plugged into a good power outlet. Maybe unplug and re-plug in the projector to be sure.

My projector is plugged in, but I still am not getting light!

     Listen to the projector when you turn it on.  You should hear the exhaust fans after you press the power button for at least a few minutes while the unit tries to start the lamp.  If you do not hear the fans, it could be an indication that the lamp is not seated properly or the lamp access cover is not secure.  Remove and re-install the lamp and carefully replace the lamp cover.  If you still cannot hear any fans, check your power cord and then check to see if there are indicator lights flashing on the projector.
   If you can hear the fans running and there is still no picture, check for any flashing/solid indicator lights on the projector. These lights are how the unit tells us what is going on within the projector, and has a corresponding reference in the owner’s manual.
  Every projector has an owner’s manual available on line for free.  Check the flashing indicator lights against the description in the owner’s manual.  If the description points to a failed lamp, please contact our Customer Service for further assistance.

My lamp is projecting a picture, but I have a message telling me to replace the lamp.  This is a new lamp, why is it saying that?

     Most Projectors have a Lamp Hour Counter or Lamp Timer to keep track of lamp usage.  The units are designed to warn you when the lamp is approaching the end of its life.  When a new lamp is installed, you must manually reset the timer or the projector will not know the lamp has been changed and will count an incorrect amount of hours.  This also means that if you prematurely reset the timer, you will not have a proper hour count on the replacement lamp once installed.  Some projectors will turn off completely and need to be manually reset before they will turn on if the lamp hours are exceeded beyond the factory settings.
- It is always a good idea to check the manual and reset the timer as instructed.

My projector is much dimmer than I would expect with a new bulb. Do I need to send it back?

     Check to make sure the bulb is installed flush with the front of the housing.  It should sit exactly as the old bulb and must be installed the same way or the light will not illuminate the image correctly. Should the bulb be slightly off center, or not aligned correctly the image can be dim, and you will need to contact PurelandSupply for a Return Authorization (RA) Form.

My projector turns on for a few minutes and turns off after installing the new lamp.

     While this could be a defective lamp, it is common for many Projectors to turn themselves off when there is another issue.  Many times the fans will be dusty and not spin correctly.  That will cause the projector to shut down.  Try cleaning the projector with a vacuum to make sure as much dust and dirt is cleaned up as possible.

I installed the lamp and my projector is telling me that it is getting too hot.

     Anytime you replace your lamp, it is a good idea to clean the unit for dust.  Heat is the primary cause of early lamp failure.  By keeping your TV/Projector clear of dust, you will help it keep the lamp at a proper temperature.  While the lamp is out, use a vacuum cleaner to collect any dust from the lamp compartment and the vents so that it does not re-collect in the TV/Projector.
     This is recommended to be done at least when the lamp is changed, but once every 3-4 months is even better.  With proper maintenance of the TV/Projector, the longer it will last.

I received my lamp but it is not the same as the one I removed.

     It is very rare that there can be multiple lamps for a Projector.  Occasionally the manufacturer will switch lamps mid production, which can be confusing and frustrating. This can be resolved very easily with some help from you.  Record any numbers on the lamp/bulb.  Also verify your model # as well as any letters before or after the model number.  Contact our customer service with the information from your old lamp/bulb and we can correct your order and have the issue taken care of.

My projector has a new lamp, but the color of the screen is still wrong.  I see colors where they shouldn’t be and the picture is either flickering or off color completely. Is my lamp defective?

     Our lamps only project a bright white light.  Your Projector processes the color control by shining the white light thought either a color wheel for DLP or LCD panels for LCD units.  The color can only be affected by the internal optics of the projector.  Generally an off color display will not be noticed with an older lamp as it is not operating at full power. With a new lamp, it will be brighter and show any issues that may have been there previously with a lot more clarity.  A new lamp will NOT resolve this as the issue is with the internal optics.

I do not see the answer to my issue.  Is there anyone I can talk to?

     We are always available to help! Please contact us at 1-800-664-6671 Mon-Fri 9:00am-5:00PM and speak with one of our associates. You can also email or, and we will be happy to answer any question you may have. 

Brands We sell Part1

Pureland Supply only sells the highest quality lamps. Our lamps are aftermarket housings engineered to fit the same as the OEM from the manufacturer. 

The brands we carry are:

Digital Projection
Hewlett Packard
Projection Design

Contact us Today at or give a call and speak to a real person instead of a recording. We are here 9-5 Eastern Standard time. You can also email us at

Epson Home Cinema 8350

Epson Home Cinema 8350 LCD Projector

Epson is well known in the industry for making reliable projectors for conference rooms and offices.  did you know they also make a great home theater projector?

We will look at the Epson Home Cinema 8350 which uses a V13H010L49/ELP-LP49.  

First introduced in 2010, the Home Cinema 8350 was one of Epson's first true home theater projectors. Manufactured up until January of 2016 this projector has a great set of specs.

Supporting resolutions up to 1920 x 1080, it natively supports 1080p 16:9 video via any of its two HDMI inputs. Prior to this. 720p was the highest definition video available.  The projector was also one of the first to use an auto-iris to give the projector an incredible 50,000:1 contrast ratio.  With the light engine generating 2000 ansi lumens this projector was a welcomed addition to anyone upgrading from an earlier projector that was only 720p or lower. 

The V13H010L49/ELPLP49 lamp use a 200W Bulb to generate that lumen output. This bulb is one of the special designs using the E-TORL technology.  E-TORL allows up to 20% extra lumen output as it directs 'wasted' light toward the reflector and out the lens, rather than having it spill unused into the unseen cavities of the projector.   The patented Osram bulb used is a direct replacement for the OEM bulb from Epson.  Epson is one of the few companies who use a bulb made specifically for them. Now there are more options for you and I the end user.  

Currently has the ELPLP49 bulb on sale for $109.20!  

Call us at 1-800-664-6671, email us at or use any of the links to purchase your lamp.

If you place the order by 5pm Eastern time your lamp will ship the same day!